Privacy Policy
Effective Date: 08/18/24
Welcome to Excellent Packaging & Printing. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or purchase our products.
2. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: Name, email address, phone number, shipping and billing address, payment information, and any other details necessary to process your orders.
- Non-Personal Information: Browser type, IP address, and device information collected through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To fulfill your orders, process payments, and deliver products to your specified address.
- Service Improvement: To enhance your shopping experience, including customer support and website functionality.
- Marketing: To send you newsletters, special offers, and promotions if you have opted in to receive them.
4. Sharing Your Information
We only share your information with trusted third parties when necessary:
- Payment Processors: To securely process your payments.
- Shipping Companies: To deliver your orders efficiently.
We do not sell or rent your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Personalize Advertising: Tailor ads to your interests based on your browsing behavior.
You can control your cookie preferences through your browser settings.
6. Data Retention
We retain your personal information for three years to fulfill the purposes outlined in this policy. After this period, we will delete or anonymize your data in accordance with applicable laws.
7. Security Measures
We prioritize the security of your information and have implemented encryption and secure servers to protect your data from unauthorized access, alteration, or disclosure.
8. Your Rights
You have the right to:
- Access: Request a summary of the personal information we hold about you.
- Correct: Request corrections to any inaccurate or outdated information.
- Delete: Request the deletion of your personal information, subject to applicable laws.
To exercise these rights, please contact our customer service team at [Email or Phone].
9. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
10. International Data Transfers
We do not transfer your personal information outside of Canada.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be communicated via email or a popup notification on our website.
12. Governing Law
This Privacy Policy is governed by the laws of Canada.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Excellent Packaging & Printing
7875 Tranmere Dr. Unit 14, Mississauga, ON, L5S1T8, Canada
Email: zainabkhan@excellentpp.com